The Concerned Insured: Raise it or Risk it?
The Market Is Changing
The insurance market is constantly in a state of flux. Risk rating goes up or down depending on how many claims are paid out, competition between rivals in the market, and changes in the environment. To counteract premium increases to insureds, insurance companies must be prepared for the market and buyers incentives to change.
But sometimes, it’s not so easy to predict what kinds of changes are going to occur and that can leave some insurance companies frazzled, trying to keep their processes on an even keel.
The Soft Side of Insurance
Insurers describe the insurance market in two different types: Soft markets and hard markets. A soft market, in simpler terms, is where the number of buyers of insurance products is down, and there are many more sellers of products in the market. There are more sellers because people are less willing to buy new products or change their current policies, and this has insurers actively looking for new business. Competition between insurance companies tends to increase during this time which has buyers looking at more options to place their business. Because these insurers are looking to acquire more business to drive sales, underwriters will usually accept more risks than usual and better rates.
What does this mean for the insured? Well generally, this is good for buyers of insurance products. Premiums are lower, and as a result, this allows insureds to have better coverage at lower prices. Insurance companies are competing with one another to offer better rates as a buyer incentive, so insureds really benefit from a soft market.
Then Things Get Hard
Things can’t always be the best for the insured, however. Insurance companies need to make money so that they can continue to provide valuable coverage to buyers. When there is an influx of insurance claims paid out by many insurance companies, we start to see the market shift gears. Underwriters start becoming more stringent with their rating policies, and this makes it harder for previously insured risks to be available at such low prices. This usually happens after a natural disaster that has insureds looking to their insurance companies for reimbursement. 
After a tropical storm has passed through an area and done some significant damage, people start to buy more insurance and the coverage becomes more in demand than usual. But, because so many claims have been paid out, in order to balance things out, insurance companies become less willing to offer coverage for certain risks. Currently insured risks come under review and are re-evaluated to meet revised standards of underwriting. When there are more buyers in the market than sellers, this is evidence that we are experiencing a “hard market.”
What does this mean for me? Generally when we see a hard market, premiums increase and insurance companies start to balance out to equilibrium. They experience less losses because they are insuring less risks, and profits increase. Then, as insurance companies yield more profits, underwriting guidelines begin to shift again, and the cycle starts to revert back to a soft market.
So Where Are We Now?
We have gone through a long period of a soft market. But after various natural disasters and high numbers of claims being paid out, experts are starting to see a shift in the cycle. A Hard market is in the making and it is the duty of insurance brokers (independent agents) to inform their insureds about their options as we travel into the future. We know that it is ludicrous to believe that buyers will be willing or even able to handle an increase in their insurance policies. But although it seems there won’t really be a choice, in reality, there is.
The choice is ultimately yours. If a hard market really is on the way, then you can choose to wait it out and take the premium increase. But if you cannot afford the first option then this is where a discussion with your agent comes into play. You may not be willing to take an increase in premium, but how about an increase in risk? Changing your deductibles or coverage may leave you susceptible to more risk, but it can help you keep insurance within your budget if things start to change and the market begins to harden. Looking at some extra coverages and either reducing their limits or temporarily eliminating them is something that speaking to your agent about will prove beneficial, or at the very least, informative.
Don’t Be Scared.
If you feel I have thoroughly frightened you and given rise to a new worry in
your life, just take a deep breath and relax. It’s unsure when a hard market is near or far, but it’s good to be prepared.




